Last Updated: January 21st, 2021
Terms and Conditions for website usage
- Statement for Privacy and Protection of Personal Data
Our Privacy Statement, which is hereby incorporated into these Terms, governs your use of the website. Your acceptance of these Terms is also your consent to the information practices set forth in our Privacy Statement.
Eros+Psyche Travel respects the personal data of every visitor of the website www.erosandpsyche.travel and procures for a safe and complied to all applicable data protection laws navigation.
The present statement (referred to as Statement for Privacy and Protection of Personal Data hereinafter the “Statement”) explains in clarity how we process the personal data that we collect from you and/or you provide to us.
Please review this Statement for Privacy and Protection of Personal Data (“Statement”) to learn more about the information we may collect about you through this website and how we collect, store, use, share and protect the information/personal data that we obtain.
Eros+Psyche Travel maintains the personal data that you have provided by filling in the respective fields in the electronic booking form to be used within the context of various promotional campaigns, offers, new tours and activities and/or newsletters that it may circulate from time to time.
In compliance with the obligation to protect the confidentiality and privacy of information entrusted to us by our visitors, we hereby commit to protect and use the personal data that are collected either online through the present website or following communication/co-operation with third parties.
Following registration, we keep in our records and process the following data:
Name, Email, Age, Sex, Mobile number
Eros+Psyche Travel obtain only personal data that are voluntarily provided by you in order to satisfy your requests and travel plans, to provide information for products and services and to serve you in the best way. Whenever additional information are requested you will be notified accordingly.
Collection and purpose of use of personal data
The collection of personal data takes place only if you select voluntarily to provide them – for example, if you communicate through email, register in our newsletter or if you book one of the services of Eros+Psyche Travel.
The use of services provided by www.erosandpsyche.travel , including the provision of tours, activities, travel arrangements, offers and relevant bookings requires ensuring the communication possibility with you. Therefore, during your registration to the website www.erosandpsyche.travel, it is necessary to declare the true personal data that you will requested for, as they are determined above.
Personal Information collection
Where practical, we will collect personal information directly from you. Generally, this collection will occur when you deal with us either in person, by telephone, letter, facsimile, video, email or when you visit our website. We may collect personal information about you when you purchase or make enquires about travel arrangements or other products and services, when you enter competitions, when you register for promotions, when you subscribe to receive marketing from us (e.g. e-newsletters) or when you request brochures or other information from us. We may also collect your personal information when you complete surveys or provide us with feedback.
With your registration to the services provided by www.erosandpsyche.travel, you also consent to the storing and use of your personal data, according to this Declaration. We are allowed to process your personal data, in order to provide personalised services, according to the law (article 6(1b) of the Regulation (EU) 2016/679). Your personal data are not used for other purposes, apart from what it is described in this Declaration, except if we receive your prior permission, or except if something like that is required or is allowed by the law.
The purpose of the collection, use and processing of your personal data, is (a) to provide the services you request through the website or direct communication with our personnel, for the receipt of which their use or / and process is required, e.g. online bookings of tours and activities and the consequent implementation of the contractual obligations, in order to execute, deliver and invoice of orders under the best conditions and with the most effective way, (b) the promotion of the services provided from Eros+Psyche Travel and especially through www.erosandpsyche.travel, (c) the provision of personalised services and the facilitation of the service execution process, aiming to the facilitation of the visitor and / or ensuring that the content of the website is presented to the most effective way for you and your devices.
Eros+Psyche Travel collects “sensitive” personal data only when you offer voluntarily those data or when these data are required or their collection is allowed by the law. We advise you to abstain from providing sensitive data, except if this is required for the purpose of providing personal data or if you hereby consent with the use of these data from Eros+Psyche Travel for its purposes.
Eros+Psyche Travel may ask you to provide in particular personal data to send you informative messages related to services or / and related offers and announcements. Eros+Psyche Travel may also request your permission for particular use of your personal data and you may either consent or deny these uses. If you want particular services or communications, such as an electronic newsletter, you will be able to unsubscribe from the relevant recipients list at any time following the guidelines included to each communication. If you decide to unsubscribe from a service or communication, we shall try to delete your data as soon as possible, although we may need some time or / and information before we will be able to process your request.
Access to personal data and Rights
If you wish, you may request at any time to get informed about your personal data that are maintained by Eros+Psyche Travel, their recipients, the purpose of their maintenance and processing, as well as their modification, correction or deletion, by sending an email to the address email@example.com from the email address you have declared, attaching a copy of your identity card. You also have the right to review your personal data we maintain and, in general, to exercise any right foreseen by the law for the protection of the personal data.
The personal data you disclose to Eros+Psyche Travel through www.erosandpsyche.travel, either during your registration or at a later stage, are collected, used and processed in accordance with the applicable personal data protection provisions. In particular, according to the provisions of the Law 2472/1997 and the Law 3471/2006, as in force, as well as the new European General Data Protection Regulation (EU) 2016/679 and the Directive 95/46/EC, related to the protection of personal data.
In detail, you retain the following rights:
Right to know about your personal data: upon your request, we will provide you information about the personal data we maintain about you.
Right to correct and complete your personal data: If you notify us, we shall correct any inaccurate personal data that relate to you. If you notify us, we shall fill in incomplete data, provided that these data are necessary for the purposes of processing your data.
Right to delete your personal data: upon your request, we will delete the personal data we maintain about you. However, some particular data will be deleted only after a specified holding period, for example because in some cases we are legally obliged to maintain your data, or because these data are required to fulfill our contractual obligations towards you.
Right to block your personal data: in some cases foreseen by the law, we shall block your personal data, if you request this. Further processing of blocked data occurs only to a very limited extent.
Right to withdraw your consent: at any time in the future, you may withdraw your consent for the processing of your personal data. The lawfulness of the processing of your data remains unaffected by this action, up to the point where your consent is withdrawn.
Your right to object to the processing of your data: at any time in the future, you may object to the processing of your personal data, if we process your data on the basis of one of the legal grounds foreseen in the Article 6 (1e or 1f) of the Regulation (EU) 2016/679. If you object, we shall stop processing your data, provided that there are no legitimate reasons for further processing. The process of your data for advertisement purposes is not a legitimate reason.
Transmission of Personal Data
Eros+Psyche Travel does not share or transmit personal data to third parties, unless this is required for legitimate professional purposes and business needs, in order to meet your requests or / and if this is required or permitted by law. In any case, the access to your personal data is allowed only to authorised persons that are required to have access in order to be able to complete the purposes of the collection, the use and the processing of them, as this disclosed in this Statement.
In some cases, Eros+Psyche Travel may share your personal data with various companies or service providers who collaborate with it, in order to respond to your requests, or to natural or legal persons that are assigned with the process implementation, provided that we will notify you in advance and we will receive your prior consent. People who have access to the data are obliged to maintain the confidentiality of the data.
Eros+Psyche Travel may transfer particular personal data outside the geographical boundaries to other companies that collaborate with it or / and store personal data in a jurisdiction other than that in which you are located to. By providing their personal data via the internet, the visitors consent to this transfer or / and the storage of their personal data abroad.
Eros+Psyche Travel may store your personal data in a cloud. This means that the process of your personal data may be conducted by a cloud service provider on behalf of Eros+Psyche Travel, and your personal data may be stored in different locations around the world. The Company uses organizational and contractual measures for the protection of the personal data and to impose similar, yet less restrictive, requirements to our cloud service providers, including requirements regarding the exclusive processing of your personal data, for the aforementioned purposes mentioned in this Statement.
Security of Personal Data
Eros+Psyche Travel applies particular procedures for technical and organizational security, in order to protect personal data and information from loss, misuse, alteration or destruction. Our partners who support us in the operation of this website also comply with these provisions.
Eros+Psyche Travel makes every reasonable effort to maintain the personal data collected only for the period of time it needs these data for the purpose they are collected or until their removal is requested (if this occurs earlier), unless it continues to maintain them according to provisions of the applicable legislation. Information storage is within our secured physical premises with various degrees of security control for access to computer records.
Eros+Psyche Travel uses the technology and software of third parties in order to operate its mailing service, its booking process and to facilitate payments performed via Eros+Psyche Travel website. Our Partners are:
- Google, for the use of Gmail Suite where Eros+Psyche Travel email accounts & files are stored.
- MailPoet, who provides the booking software for our website.
- JivoChat, who provides the messenger and chat widget.
- TrustPilot, who provides the reviews service.
All the above Partners are fully complied with General Data Protection EU Regulation and policies.
Revisions of the Statement
Eros+Psyche Travel reserves the right to modify or periodically revise this Statement, in its sole discretion. If changes occur, Eros+Psyche Travel will record the date of modification or revision in this Statement and the updated Statement will apply for you from that date on. We encourage you to periodically review this Statement to explore whether there are any changes to the way we manage your personal data. This Statement was last updated on January 21, 2021.
Eros+Psyche Travel appoints the lawyer Eleni Dede member of Athens Bar Association (Member Licence number: 34461) as its Data Protection Officer effected as of 25.05.2018.
2. Content Ownership
Eros+Psyche Travel shall retain all worldwide rights in the intellectual property of the website and any content on the website, including, but not limited to, the artwork, “look and feel” of the website, its color combinations, layout, and all other graphical elements, photographs, videos, sounds, visual interfaces, design, logos, trademarks, services marks, content, compilation, source code or HTML code, products, software, and other material contained or presented on the website, and any combination thereof (“Material”, or “materials”). The Material is copyrighted or otherwise protected and owned by Eros+Psyche Travel, or a third party who licensed the right to use to Eros+Psyche Travel, and as such is protected by Greek and foreign copyright, trademarks, trade secrets, patents, and other intellectual property laws and other applicable laws worldwide. Except where your use constitutes “fair use” under copyright law, you may not otherwise use, download, upload, copy, print, display, perform for commercial use, modify, reproduce, publish, republish, license, post, transmit or distribute any Material on the Website in whole or in part without the prior written consent of Eros+Psyche Travel. Eros+Psyche Travel, its affiliates, business partners and/or licensors own all right, title and interest, including all copyright, trademark, trade secrets, patent, and other intellectual property rights in such Material.
3. Conditions of Use
As a condition of your use of this website, you warrant that:
- You are at least 18 years of age;
- You possess the legal authority to create a binding legal obligation;
- You will use this website in accordance with these Terms;
- All information supplied by you on this website is true, accurate, current and complete
We retain the right, at our sole discretion, to deny access to anyone to this website and the Material, products or services that we offer, at any time and for any reason, including, but not limited to, for violation of these Terms.
4. Use Licence
You may view, download for caching purposes only, and print pages from the website for personal, non-commercial transitory use only in connection with your permitted use of the website and for the sole purpose of performing the functions intended to be performed when using the website features. You must retain all copyright, trademark, and other proprietary notices included in the Material. This is the grant of a license, not a transfer of title, and under this license you may not:
- Edit or otherwise modify or copy any material on the website;
- Republish or redistribute material from this website (except for content specifically and expressly made available for redistribution or republication);
- Duplicate, distribute, transmit, reproduce, copy, publish, sell, license, rent, lease, loan, transfer, or otherwise exploit the material on this website for any commercial purpose
- Remove any copyright or other proprietary notations from the materials
- Use any material from the website for any public display (commercial or non-commercial);
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Eros+Psyche Travel at any time.
In addition, you may not:
- Conduct any systematic or automated data access, monitoring, or collection activities (including without limitation scraping, data mining, data extraction and data harvesting) for any purpose without our express written authorization or by bypassing any measures that we may use to prevent or restrict access to the website;
- Use the website or features of the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
- Use the website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
- “Frame,” “mirror” or incorporate any part of this website into any other website without our prior written authorization.
- Transmit or send unsolicited commercial communications to the email addresses provided on the website;
- Delete or modify any of the Material or submissions posted on the website;
- Stalk, harass, threaten, defraud, spam, hack, or scam other users of the website;
- Use features of the website for purposes other than their intended purpose or exploit programming or other errors on the Website for personal gain or to the detriment of others;
- Decompile, reverse engineer or attempt to derive any source code or within the website, except if specifically permitted by law;
- Use the website other than for private, non-commercial use without our prior written consent;
- Attempt to gain unauthorized access to the website, other accounts, computer systems or networks connected to the website, through hacking, password mining or any other means, or attempting to obtain any materials or information through any means not intentionally made available through the website; or
- Use any of our logos, names, trademarks, or service marks without our prior written consent, including, without limitation, as metatags or hidden text.
5. Third party sites
You hereby agree to indemnify, defend and hold harmless Eros+Psyche Travel and undertake to keep Eros+Psyche Travel indemnified against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature (including without limitation legal and accounting expenses and any amounts paid by Eros+Psyche Travel to a third party in settlement of a claim or dispute on the advice of Eros+Psyche Travel legal advisers whether or not a lawsuit or other proceeding is filed) incurred or suffered by Eros+Psyche Travel that in any way arises out of or relates to:
- Your breach or violation of these Terms or the documents referenced herein;
- Your violation of any law or the rights of a third party;
- Your use of this Website;
- Your negligence or willful misconduct.
Eros+Psyche Travel may revise these terms and conditions at any time without notice. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. By using this website you are agreeing to be bound by the current version of these Terms and Conditions of Use. Please check this page frequently to stay aware of any changes.
Any claim relating to Eros+Psyche Travel website shall be governed by the laws of the Hellenic Republic without regard to its conflict of law provisions.